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Latest information on COVID-19 >

  1. Home
  2. Services
  3. Urgent Care
  4. In-Person Visits

Urgent Care

Appointment Scheduling

For your safety, we screen all patients prior to scheduling an in-person visit. To see available appointments, please review the following checklist.

Continue

Please indicate whether either of the following apply to the patient:

  1. Current respiratory symptoms (example: fever, cough, shortness of breath, sore throat, runny nose, or any other new respiratory symptom).
  2. Received a positive COVID test within the past 14 days or has had close contact to a person diagnosed with COVID-19.
Yes, this applies No, this does not apply
Please note: The Symptom Screening Tool (the "Tool") does not provide medical advice. The Tool relies on the information provided by the user which John Muir Health does not independently verify. John Muir Health assumes no responsibility for how you use the information you obtain from this Tool. In no event shall John Muir Health, or any of its officers, directors, employees, agents, or representatives, be liable to you or have any responsibility of any kind to you under any theory of liability or indemnity related to or arising out of your use of the information presented or contained herein. No physician-patient relationship is created by use of this Tool.

COVID-19 Vaccination Screener

To schedule your vaccination appointment, please check each item to confirm the following:

NEXT

Open 7 days/week, including evenings, weekends and holidays for same-day appointments.

Information and Hours

Appointments are often available within the hour. To be seen earlier than the soonest online appointment, please call. Walk-ins are accepted, but you may wait longer than if you schedule ahead of time. 

Berkeley 510-985-5000 
Mon-Fri 8am - 8pm; Sat-Sun 8am - 2pm

Brentwood 925-308-8111
Mon-Fri 9am - 9pm; Sat-Sun 9am - 6pm

Concord 925-674-2500
Mon-Fri 9am - 9pm; Sat-Sun 9am - 6pm

Pleasanton Urgent Care is permanently closed
Services have been moved to San Ramon Urgent Care with expanded hours and appointment availability

San Ramon 925-543-0290
Mon-Fri 9am - 8pm; Sat-Sun 9am - 6pm

Walnut Creek 925-296-9000
Mon-Fri 8am - 9pm; Sat-Sun 8am - 6pm

Observed Holiday Hours: 9am - 3pm

  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year's Day
Additional Observed Days: 9am - 6pm
  • Friday After Thanksgiving
  • Day After Christmas: Monday, December 26, 2022

See accepted insurance plans.

What to Bring With You

  • A current list of your medications, including over-the-counter medications
  • A current list of vitamins, supplements, and herbal products you are taking
  • A current list of your known allergies
  • Your insurance card and co-payment, if required
 

When to Use Urgent Care Services

The seriousness and nature of your illness or injury determines where you should seek care. We offer care for many urgent, non-emergency conditions.

If you are concerned that your condition may be an emergency, please call 911 or go to the nearest emergency room.

Use URGENT CARE SERVICES if you have mild to moderate symptoms
  • Joint and muscle pain
  • Rash
  • Abdominal pain (mild to moderate)
  • Urination concerns
  • Headache (mild to moderate)
  • Minor cuts
  • Ear pain
  • Sore throat and sinus pain
  • Cough and fever
Go directly to an EMERGENCY ROOM if you have severe conditions 
  • Difficulty breathing
  • Unconsciousness
  • Severe bleeding
  • Poisoning or suspected poisoning
  • Chest pain or pressure
  • Moderate to severe burns
  • Convulsions or seizures
  • Serious head, neck, or back injury
  • Loss of limb or obvious broken bone
  • Severe abdominal pain (fever or vomiting)
Make an appointment with your PRIMARY CARE DOCTOR for
  • Chronic pain
  • Chronic disease management
  • Physicals

If you don't have a primary care doctor, check out our doctors

 

 

Payment For Services

Insurance: We accept most health insurance plans. View our complete list of plans. Depending on your plan details, your insurer may not cover part or all of your treatment costs. Please contact your insurance carrier for questions about what’s covered and how much your co-pay amount will be, as our Urgent Care Centers collect the co-pay amount at the time of service.

Self-Pay: If you’re planning to pay for your visit yourself, the office staff will collect the full amount due at the time of your appointment. We offer several convenient ways to pay for your visit, including:

  • Cash or check
  • MasterCard / Visa (debit or credit)
  • American Express
  • Discover
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